The compromising conflict management style is a practical approach to resolving disputes by meeting in the middle. It is one of the five conflict management styles in the Thomas Kilmann conflict mode designed to help individuals navigate different types of conflicts.
In this approach, the goal is not to fully win but rather to find a solution that partially satisfies both parties. While it may only sometimes tackle the root of the issue, compromising is ideal when the conflict is minor or time-sensitive. The compromising style is especially useful in situations where opposing parties have equal power and the focus is on keeping the relationship intact while moving forward.
This conflict management style works best when you want to manage conflict without exacerbating the situation. It strikes a balance between being overly accommodating and a competitive style. For instance, when a competing style might feel too aggressive or an accommodating style seems like giving in, compromise can be a middle ground.
However, while compromise can resolve conflict quickly, it does not always lead to lasting satisfaction. Among the various conflict management styles, compromise is effective for quick solutions but may leave some underlying issues unresolved.
Elements of Compromising Conflict Style
When using compromising to resolve conflict, several key elements guide the process of balancing concerns and reaching a mutually acceptable solution. These elements are essential to ensuring that both parties find a middle ground in a conflict without fully getting their own way.
Here are the main elements involved:
- Balancing Interests: Both sides must be willing to give up some of their demands to find a middle ground. The goal is not to win entirely but to reach an agreement that works for both parties.
- Quick Problem Solving: This style focuses on problem-solving that efficiently resolves the issue at hand, especially when time is limited or the conflict is minor. It often involves addressing surface-level concerns rather than underlying issues.
- Maintaining Relationships: Compromise is often used to preserve relationships, particularly when conflict could harm ongoing interactions. Both sides recognize that finding a mutually acceptable solution is more important than pushing for their own needs.
- Temporary Solutions: Compromise can sometimes lead to suboptimal outcomes as it may need to fully address the underlying causes of a conflict. It can be seen as a temporary measure that is effective in the short term but possibly requires further conflict resolution later.
Examples in Real-Life Scenarios
In the workplace, a manager might use compromise when two team members disagree on resource allocation. Instead of siding with one person, the manager may decide to split the resources equally, reaching a quick resolution. While neither party gets exactly what they want, the team can move forward with minimal disruption.
Benefits of Compromising Conflict Style
The compromising style offers several key benefits in managing disagreements between individuals or teams.
Fosters Mutual Respect and Cooperation
The compromising style fosters an environment of respect and cooperation between the parties involved. Asking each side to make concessions promotes fairness and equality, which helps in maintaining relationships.
When both sides feel heard and acknowledge the needs of the other party, it builds a foundation of mutual respect. This respect often translates into a more cooperative atmosphere, where the focus is not on winning but on resolving issues peacefully.
In terms of conflict management strategies, compromise is effective in de-escalating situations before they become too contentious.
Promotes Quick Resolutions
Another significant benefit of the compromising conflict style is that it helps achieve conflict resolution quickly. Unlike other methods, such as collaborating or competing, compromise focuses on efficiency. It does not require lengthy discussions or negotiations. Instead, the parties come together to find a practical, “good enough” solution.
Encourages Teamwork and Collaboration
As one of the conflict management styles, compromising naturally encourages teamwork and collaboration. By requiring each person to sacrifice something, it strengthens the sense of working together toward a common goal. When people come to the table ready to compromise, they demonstrate a willingness to cooperate and move forward.
Consequently, compromise becomes an essential tool for managing conflict while preserving team unity and cohesion.
Challenges and Considerations
While the compromising style can be effective, it is not always the best choice for every situation. Compromise works when both sides are willing to make concessions, but there are times when this approach may fall short.
When Compromising May Not Be the Best Option
Compromising may not be suitable when the stakes are high or when the issue involves values, legal obligations, or regulations. In such cases, finding common ground may weaken the integrity of the decision.
For instance, when compliance with industry standards is required, there is little room for compromise, and a more assertive approach, like the competing style, might be more effective. Additionally, when other parties feel they are giving up too much, the resolution may only be temporary, and resentment can build, leading to a recurrence of the conflict later.
Unlike collaborative conflict, which seeks to fully satisfy all parties, the compromising style often results in suboptimal outcomes, where the original positions are diluted.
Skills Needed for Effective Compromising
Certain skills are essential to effectively use compromise in conflict management.
- Active Listening: Active listening is crucial for understanding the perspectives of the other parties.
- Flexibility: Flexibility and patience are also important, as finding a common ground can take time.
- Concession: Those engaging in the compromising style must know what they are willing to concede and what they need to hold firm on.
- Communication: Effective communication is key to ensuring that the compromises made are clear and agreed upon.
These skills help to reduce tension and ensure that the resolution, while imperfect, is fair to all parties. Without these abilities, compromise can lead to frustration and dissatisfaction, undermining the goal of conflict resolution.
AllWin’s Approach to Conflict Resolution
At AllWin Conflict Resolution Training, we recognize the importance of equipping individuals and teams with the skills necessary for effective conflict management. Our comprehensive training programs are designed to provide a deep understanding of various conflict resolution styles, including the compromising style.
Through these programs, participants learn when and how to apply compromise as part of a broader toolkit for conflict resolution professional development.
Comprehensive Training Programs
Our training covers a range of conflict management techniques tailored to different situations and industries. We do not believe in a one-size-fits-all approach. Instead, we offer customized solutions that teach participants how to navigate conflicts, whether in the workplace, at home, or in other settings.
Expert Instructors and Coaches
Our team consists of expert instructors and coaches who bring years of experience in conflict management. These professionals guide participants through real-world scenarios, offering insights into managing conflicts with peers, subordinates, and even superiors. Whether you are a co-worker trying to mediate a team dispute or a manager resolving larger organizational issues, our instructors provide the tools you need.
How to Implement the Compromising Conflict Style
Implementing the compromising conflict style requires a thoughtful approach. Here are some practical steps:
- Identify the core issues: Before suggesting a compromise, both parties should be clear on what the conflict is truly about. Surface-level disagreements may hide deeper concerns that need to be addressed.
- Clarify what each side can give up: A compromise will not work unless each party knows what they are willing to sacrifice. Encouraging open discussions about what is non-negotiable and what is flexible can help.
- Ensure clarity on the agreement: Make sure both parties understand the terms of the compromise. Ambiguity can lead to future conflicts, so it’s critical to take time to confirm the agreement.
- Follow-up to address unresolved issues: Sometimes, a compromise is only a temporary fix. It is crucial to follow up to ensure the solution remains effective, especially if deeper, underlying issues still exist.
At AllWin, we are committed to helping you enhance your conflict management styles. Whether you are a leader in your organization or a member of a team, our training programs can help you develop the skills to handle conflicts effectively. Contact us today to learn more about how we can support your journey to becoming a confident, skilled conflict resolver.
About the Author: Jeremy Pollack
Jeremy Pollack, Ph.D. is the founder of Defuse De-Escalation Training, a sister company of Pollack Peacebuilding Systems, the largest workplace conflict resolution training and consulting firm in North America. He actively participates in de-escalation training and consulting initiatives for a variety of industries, from Fortune 500 companies to well-known non-profits. Besides his Ph.D. in Psychology from Grand Canyon University, Jeremy holds a Master’s Degree in Negotiation, Conflict Resolution, and Peacebuilding (NCRP) from California State University, Dominguez Hills. He is also a member of several organizations focused on conflict resolution and peacebuilding, such as the Peaceful Leadership Institute, the Association for Conflict Resolution, and the Division 48 (Division of Peace Psychology) of the American Psychological Association. Jeremy also holds several certifications in the field of training and coaching: he is a Certified Organizational Development Coach (CODC™), a Certified Clinical Trauma Specialist-Individual (CCTS-I™), and an Associate Certified Coach (ACC) under the International Coaching Federation.