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About the Author: Jeremy Pollack

Jeremy Pollack, Ph.D. is the founder of Defuse De-Escalation Training, a sister company of Pollack Peacebuilding Systems, the largest workplace conflict resolution training and consulting firm in North America. He actively participates in de-escalation training and consulting initiatives for a variety of industries, from Fortune 500 companies to well-known non-profits. Besides his Ph.D. in Psychology from Grand Canyon University, Jeremy holds a Master’s Degree in Negotiation, Conflict Resolution, and Peacebuilding (NCRP) from California State University, Dominguez Hills. He is also a member of several organizations focused on conflict resolution and peacebuilding, such as the Peaceful Leadership Institute, the Association for Conflict Resolution, and the Division 48 (Division of Peace Psychology) of the American Psychological Association. Jeremy also holds several certifications in the field of training and coaching: he is a Certified Organizational Development Coach (CODC™), a Certified Clinical Trauma Specialist-Individual (CCTS-I™), and an Associate Certified Coach (ACC) under the International Coaching Federation.

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  • Woman In A Green Shirt Looking At The Camera And Smiling

    9 Conflict Resolution Skills to Improve Workplace Performance

    By Published On: July 23rd, 2024

    Conflict resolution is the process of bringing disputes to an amicable end, with conflicting parties reaching a mutually satisfying agreement. Disputes ar [...]

  • 5 Tools For A Better Workplace Culture

    By Published On: May 28th, 2024

    5 Tools For A Better Workplace Culture You Can Implement Immediately! After decades of cumulative conflict transformation and peace work within organizat [...]

  • Photo of HR Meeting

    When Human Resources Should Be Involved in Workplace Conflict

    By Published On: May 27th, 2024

    Conflict is a natural part of any workplace. Whether it stems from clashing personalities, differing opinions, or misunderstandings, workplace conflicts c [...]

  • Two Men Sitting At A Table Looking At Each Other

    What is Relationship Conflict: Definition & Examples

    By Published On: May 24th, 2024

    The world of work isn't all harmony and high fives. While collaboration is key to success, disagreements are inevitable. Organizational behavior experts c [...]

  • Men Arguing In The Office

    What Are High Conflict People (HCP) & How to Deal With Them

    By Published On: May 24th, 2024

    Have you ever encountered individuals whose behavior seems to disrupt everything around them? Such behavior is what we call High Conflict People (HCPs). T [...]

  • Photo of a Stressed Nurse

    Nursing Conflict Scenario Examples

    By Published On: April 29th, 2024

    Nurses, the unsung heroes of healthcare, often find themselves at the epicenter of a stressful environment. It’s not just about the long hours or the high [...]

  • conflict resolution interview questions

    Communication Skills Essential for HR Professionals

    By Published On: April 29th, 2024

    In the dynamic field of human resources, the ability of HR professionals to convey clear and concise messages stands as a cornerstone of organizational su [...]

  • People Smiling

    5 Essential Conflict Resolution Skills for Students (Kids & Teens)

    By Published On: April 24th, 2024

    In any educational setting, the ability to navigate interpersonal conflicts is as vital as academic success. For students, whether kids or teens, conflict [...]

  • Communication Skills for Leaders

    Collaborating Conflict Resolution Style: Everything You Need to Know

    By Published On: March 20th, 2024

    Conflict is an inherent and unavoidable aspect of both personal and professional interactions. The manner in which we manage these conflicts significantly [...]