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About the Author: Jeremy Pollack

Jeremy Pollack, Ph.D. is the founder of Defuse De-Escalation Training, a sister company of Pollack Peacebuilding Systems, the largest workplace conflict resolution training and consulting firm in North America. He actively participates in de-escalation training and consulting initiatives for a variety of industries, from Fortune 500 companies to well-known non-profits. Besides his Ph.D. in Psychology from Grand Canyon University, Jeremy holds a Master’s Degree in Negotiation, Conflict Resolution, and Peacebuilding (NCRP) from California State University, Dominguez Hills. He is also a member of several organizations focused on conflict resolution and peacebuilding, such as the Peaceful Leadership Institute, the Association for Conflict Resolution, and the Division 48 (Division of Peace Psychology) of the American Psychological Association. Jeremy also holds several certifications in the field of training and coaching: he is a Certified Organizational Development Coach (CODC™), a Certified Clinical Trauma Specialist-Individual (CCTS-I™), and an Associate Certified Coach (ACC) under the International Coaching Federation.

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  • What Are High Conflict People (HCP) & How to Deal With Them

    By Published On: May 24th, 2024

    Have you ever encountered individuals whose behavior seems to disrupt everything around them? Such behavior is what we call High Conflict People (HCPs). T [...]

  • Nursing Conflict Scenario Examples

    By Published On: April 29th, 2024

    Nurses, the unsung heroes of healthcare, often find themselves at the epicenter of a stressful environment. It’s not just about the long hours or the high [...]

  • Communication Skills Essential for HR Professionals

    By Published On: April 29th, 2024

    In the dynamic field of human resources, the ability of HR professionals to convey clear and concise messages stands as a cornerstone of organizational su [...]

  • 5 Essential Conflict Resolution Skills for Students (Kids & Teens)

    By Published On: April 24th, 2024

    In any educational setting, the ability to navigate interpersonal conflicts is as vital as academic success. For students, whether kids or teens, conflict [...]

  • Collaborating Conflict Resolution Style: Everything You Need to Know

    By Published On: March 20th, 2024

    Conflict is an inherent and unavoidable aspect of both personal and professional interactions. The manner in which we manage these conflicts significantly [...]

  • How To Handle Conflict in Meetings

    By Published On: March 20th, 2024

    Meetings are intended for collaboration and progress within the workplace. However, human nature being what it is, they can easily become arenas for confli [...]

  • Classroom Conflict Management & Resolution Strategies for Teachers

    By Published On: March 20th, 2024

    In today's educational landscape, classroom conflict management and resolution are pivotal to creating a harmonious learning environment. As students from [...]

  • Leadership Training & Development Topics

    By Published On: February 23rd, 2024

    Every organization recognizes the unparalleled success it can achieve by identifying and nurturing the right kind of leaders. Leadership, however, is multi [...]

  • What Is Role Conflict? Workplace Definition, Types, and Examples

    By Published On: February 23rd, 2024

    Role conflict is a significant issue in most workplaces. However, many people do not realize its existence despite its pervasive nature. The definition of [...]